Flying Futures CIC, PO Box 765, Wetherby LS22 9GP
Canberra Farm, Moor Dike Road, Hatfield Woodhouse, Doncaster DN7 6DP
Tel: 01302 354004
If you have a safeguarding issue please contact Julie Golze on firstname.lastname@example.org to arrange a call back.
We’re sorry that you’re not happy with our service. By making a complaint, you’re giving us the opportunity to investigate and improve our services for everybody.
The easiest way to make a complaint is by clicking on the link below and filling out an online complaints form.
Alternatively, you can email: email@example.com or phone us on: 01937 586088, lines are open 10am to 6pm.
Once you’ve made a complaint, we’ll aim to contact you within 24 working hours. We’ll confirm that we’re looking into your complaint, and we’ll let you know when you can expect a response.
We will always contact you to discuss our final response, providing an explanation of what we have found, what we plan to do as a result and why we made the decision. This may be over the phone, by our secure email or by letter.
We aim to deal with complaints as quickly as possible, this will usually be 14 days.
We will provide you with regular updates, but if you feel there’s additional information that will help us resolve your complaint, you can contact us by phone.
Please call: 01302 354004, lines are open 9am to 5pm