Contact Flying Futures

Registered Office

Canberra Farm, Moor Dike Road, Hatfield Woodhouse, Doncaster DN7 6DP

For all general enquiries, please contact the Office Team:

Tel: 01302 354004

Click here to email the Office Team

Interested in any of our programmes? Please contact the relevant Manager; 

Future Communities Team (Programmes)

Click here to email Sophie Harrison (Future Communities Manager)

National Citizen Service Team

Click here to email Becky Porter (NCS Manager)

Camps Team

Click here to email Becky Porter (HAF Manager)

Safeguarding

If you have a safeguarding issue please contact Julie Golze on julie.golze@flyingfutures.org to arrange a call back.

Click here to see our safeguarding policy

Complaints

We’re sorry that you’re not happy with our service. By making a complaint, you’re giving us the opportunity to investigate and improve our services for everybody.

The easiest way to make a complaint is by clicking on the link below and filling out an online complaints form.

Alternatively, you can email: complaints@flyingfutures.org or phone us on: 01937 586088, lines are open 10am to 6pm.

Once you’ve made a complaint, we’ll aim to contact you within 24 working hours. We’ll confirm that we’re looking into your complaint, and we’ll let you know when you can expect a response.

We will always contact you to discuss our final response, providing an explanation of what we have found, what we plan to do as a result and why we made the decision. This may be over the phone, by our secure email or by letter.

We aim to deal with complaints as quickly as possible, this will usually be 14 days.

We will provide you with regular updates, but if you feel there’s additional information that will help us resolve your complaint, you can contact us by phone.

Please call: 01302 354004, lines are open 9am to 5pm